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Sawspin Casino Terms & Conditions

These Terms and Conditions govern access to and use of Sawspin Casino, including its website, casino games, promotions, payment facilities and related services. By creating an account or using the platform, you confirm that you have read, understood and accepted these terms.

Sawspin Casino is intended for customers in Australia who are at least 18 years old. Please read this document carefully and keep a copy for your records. If you do not agree with any provision, you must not use the services.

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Agreeing to These Terms

These Terms and Conditions form a binding agreement between you and Sawspin Casino. They apply whenever you visit the website, register an account, deposit funds, play games, claim an offer or use another service provided through the platform.

Any game rules, promotional conditions, payment notices or other instructions displayed on the website form part of these terms where they relate to the relevant service. If a specific promotion contains different conditions, those conditions apply to that promotion to the extent of any inconsistency.

Who May Use the Casino

You must be at least 18 years old and legally permitted to use online gambling services in your location. Sawspin Casino may restrict access where use of the platform would conflict with applicable rules or where the service is not intended to be available.

You are responsible for confirming that online gambling is lawful for you before registering. Access must not be provided to anyone under 18, and you must not allow another person to use your account.

Opening and Maintaining an Account

Only one personal account may be opened unless Sawspin Casino gives written permission otherwise. Registration information must be accurate, complete and kept current. You must promptly update details if your name, address, payment information or other account data changes.

Account credentials are personal and must be kept confidential. You are responsible for activity conducted through your account unless you have notified Sawspin Casino promptly of unauthorised access. Sawspin Casino may refuse duplicate, incomplete or misleading registrations.

  • Use your own identity and personal information.
  • Do not sell, transfer or lend your account.
  • Choose secure login details and do not disclose them to others.
  • Notify Sawspin Casino as soon as possible if you suspect misuse.

Identity and Security Checks

Sawspin Casino may request documents or information to confirm your identity, age, residential details, payment ownership or source of funds. These checks help protect customers, prevent fraud and support the secure operation of the platform.

Requested information must be genuine, readable and supplied within the stated timeframe. Withdrawals or account functions may be delayed while checks are pending. If information cannot be verified, Sawspin Casino may decline a transaction, restrict an account or take another proportionate action permitted by these terms.

Funding Your Account

Deposits must be made using a payment method that belongs to you or that you are authorised to use. Sawspin Casino does not accept responsibility for transactions made through a payment instrument used without permission. Available methods, minimum amounts and processing times may be shown at the cashier and may change.

You must not deposit funds for another person, use deposits for unlawful purposes or attempt to bypass payment controls. Sawspin Casino may conduct security reviews and may reject or return a deposit where a transaction appears irregular, unauthorised or inconsistent with these terms.

Gambling should be undertaken only with money you can afford to lose. A deposit does not guarantee winnings or continued access to any particular game.

Requesting a Withdrawal

Withdrawal requests are subject to account verification, game rules, promotional conditions and payment provider procedures. Sawspin Casino may return funds to the original payment method where practical or use another method held in your name.

Before releasing funds, Sawspin Casino may confirm that deposits have been settled and that wagering activity complies with these terms. Processing times can vary according to the chosen method, required checks and circumstances outside the casino's control.

  • Withdrawal details must be accurate and belong to the account holder.
  • Outstanding verification requirements may prevent completion of a request.
  • Funds connected with fraud, chargebacks or prohibited conduct may be withheld while the matter is reviewed.
  • Any applicable transaction costs or limits will be displayed or communicated before processing where practicable.

Promotions and Bonus Conditions

Bonuses, free spins, tournaments and other promotional offers are available only under their individual terms. Those terms may specify eligibility, activation steps, expiry dates, wagering requirements, maximum winnings, game restrictions and withdrawal conditions.

You may not claim an offer more than once when it is limited to one customer, household, device, payment method or other defined group. Sawspin Casino may cancel or adjust a bonus where it has been obtained by mistake, abuse, manipulation or a breach of promotional conditions. Any unused promotional value may expire when an account is closed or an offer ends.

Using the Platform Properly

The website and services must be used honestly, lawfully and for personal entertainment. You must follow the instructions shown on the platform, respect security measures and provide information that is accurate to the best of your knowledge.

Games are intended to operate according to their published rules. Technical interruptions, communication failures or display errors may affect a session. If an outcome or balance is clearly affected by an error, Sawspin Casino may correct the error and restore the position that would reasonably have applied without it.

Conduct That Is Not Allowed

The following activities are prohibited and may lead to cancellation of transactions, removal of promotional benefits, account restrictions or closure:

  • Using another person's account, identity or payment method without proper authority.
  • Creating multiple accounts to obtain an unfair advantage.
  • Using software, bots, scripts or automated systems to interact with the platform.
  • Exploiting faults, pricing mistakes, technical vulnerabilities or game malfunctions.
  • Attempting to manipulate outcomes, payment processing or promotional systems.
  • Using the services for fraud, money laundering or any unlawful purpose.
  • Interfering with website security, availability or the experience of other customers.

Where prohibited conduct is suspected, Sawspin Casino may investigate and take reasonable steps to protect customers, the platform and payment partners.

Ownership of Casino Content

Website text, designs, logos, graphics, software, game materials and other content made available by Sawspin Casino are protected by applicable intellectual property rights. They belong to Sawspin Casino or its relevant content providers unless stated otherwise.

You receive a limited, personal and non-transferable permission to access the platform for its intended purpose. You must not copy, reproduce, modify, distribute, publish, reverse engineer or commercially exploit website content without prior written permission.

Responsibility and Liability Limits

Sawspin Casino aims to provide a reliable service but does not promise that the website will always be uninterrupted, error-free or available on every device. Content is provided for general use, and game availability may change without notice.

To the extent permitted by applicable law, Sawspin Casino is not responsible for losses caused by events outside its reasonable control, failures of telecommunications or payment providers, unauthorised access resulting from your failure to protect credentials, or your breach of these terms. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded or limited.

When Access May Be Restricted

Sawspin Casino may suspend, limit or close an account where required for security, verification, responsible gambling, legal, operational or commercial reasons. This may occur if information is inaccurate, payments are disputed, the account appears compromised or these terms may have been breached.

During a review, access to deposits, games, promotions or withdrawals may be restricted. Any remaining balance will be handled after relevant checks are completed, subject to lawful deductions, unresolved disputes and funds that cannot properly be returned.

Handling Personal Information

Sawspin Casino collects and uses personal information to create and manage accounts, process payments, provide customer support, verify identity, protect the platform and meet applicable obligations. Information may be shared with service providers and professional advisers where necessary for these purposes.

Personal information is handled in accordance with the applicable privacy notice and relevant privacy principles. You should review that notice for details about collection, use, storage, retention and available privacy choices. Keeping your account information accurate helps Sawspin Casino protect you and process requests efficiently.

Gambling Responsibly

Gambling should remain an enjoyable leisure activity, not a way to solve financial difficulties. Set limits before you play and avoid chasing losses. You can stop using the services at any time and may contact Sawspin Casino to discuss available account restrictions or self-exclusion options.

  • Decide how much time and money you can afford to spend.
  • Do not gamble when distressed, intoxicated or under pressure.
  • Take regular breaks and keep gambling separate from essential expenses.
  • Seek independent support if gambling is becoming difficult to control.

If you believe you may be developing harmful gambling habits, stop playing and seek assistance from an appropriate professional or support organisation.

Updates to These Conditions

Sawspin Casino may revise these Terms and Conditions to reflect changes to the services, security practices, promotional arrangements or applicable requirements. The updated version will be posted on the website with a revised date or other notice where appropriate.

Changes apply from the time they are published unless a later date is stated. If you continue to use the platform after an update takes effect, that use indicates acceptance of the revised terms. You should review this page regularly.

How to Get in Touch

If you have a question about these terms, your account, a transaction or a responsible gambling measure, contact Sawspin Casino at [email protected]. Please provide enough information for your request to be identified, but do not send passwords or unnecessary sensitive information.

Customer enquiries may be reviewed before a response is provided, particularly where identity, payment or account security checks are required. These Terms and Conditions remain applicable while your enquiry is being considered.

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